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Privacy Policy

Update: 12-03-2019

1. Introduction 

1. Website Terms and Conditions of Use Relating to

2. Three Sixty Deals Services and Products (Pty) Ltd.
3. These Terms and Conditions ("the Terms and Conditions") govern your ("the User/Subscriber") use of the Three Sixty Deals Services and Products (Pty) Ltd
( the"Provider") website located at the domain name ("the Website"). 

4. By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display,
use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the Provider.

5. The agreement constituted by the Terms and Conditions set out in this legal notice shall be deemed for all intents and purposes to have been concluded in Zambia
notwithstanding the fact that the User may be located in another country at the time of accessing the Website.


2.Transaction Records

1. A full record of every Deal purchase made by you via the Website shall be maintained in your User Account on the Website for a period of 12 months following the
date of such purchase. You shall thus only be able to view and print such record during such period, thereafter; you shall be responsible for retaining your own
record of the relevant purchase.

2. In some instances, the website may be subject to technical upgrades that might result in Deal loss. In these instances, we shall endeavor to remedy the situation
by making a follow-up call to restore services. In those instance that payment had not been effected by using this Website, you agree not to hold us liable to such losses.

3. Cancelled orders on the e-commerce facility will be refunded after deduction of a 15% charge for administration costs. The Provider reserves the right to cancel an
order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider's standards.
Should the Provider exercise this right, the User will only receive a full refund with no deductions.

4. when the Provider exercises this right, the User will not be entitled to recover any damages or other compensation in respect of any consequential losses arising as
a result of the Provider’s exercise of the right aforesaid
5. Any complaints regarding the standard and quality of the product or products bought by Users through the e-commerce facility should be directed to the Marketing


3. Copyright and Intellectual Property Rights

1. The Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by the Provider, its affiliates
and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings,
Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions, Industrial Designs and Computer Programs ("the Content"). 

2. All such proprietary works, and the compilation of the proprietary works, are copyright of the Provider, its affiliates or subsidiary, or any other third party owner of
such rights ("the Owners"), and are protected by Zambian and international Intellectual Property laws. 

3. The Provider reserves the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and
without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted
a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

4.Privacy: Casual Surfing

1. The User may visit the Website without providing any personal information. 

2. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information.

This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. 

3. The Provider uses this information to determine use of the Website, and to improve content thereon. The Provider assumes no obligation to protect this information,

and may copy, distribute or otherwise use such information without limitation. 

4.1 Types of information we collect: You agree that we may electronically collect, store and/or use the following of your information:

 a). name and surname, birth date ("Personal Details");

b). e-mail address, physical address, mobile number, and credit card billing address ("Contact Details");

c). the credit card number, cardholder name and expiration date you submit to us in respect of your credit card(s) ("Card Details");

d). internet usage information, including your Internet Protocol address ("IP Address"), browsing habits, click patterns, unique user ID, version of software installed,

system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content

and pages that you access on the Website, and the dates and times that you visit the Website, paths taken, and time spent on sites and pages within the Website

and Platform ("Usage Details"); and

e). Additional information you may provide on a voluntary basis, such as demographic information or information related to your favourite social networking site

(eg. the site name, address and description), or information relating to your participation in competitions, promotions, surveys, and/or additional services ("Optional Details").

4.2 How we collect information: The Provider collects the aforesaid information from you in the following manner:

4.2.1 User-provided Information: You provide certain of the aforesaid information directly to us as follows:

a) Your Personal Details and Contact Details are provided by you during your registration for a User Account and/or thereafter by your having actively updated

or supplemented your details.

b) your Card Details will provided by you each time you purchase a Deal on the Website.

c) Optional Details may be submitted by you to us if you decide to upload or download certain content (or products) from the Website, enter competitions, take

advantage of promotions, respond to surveys, register and subscribe for certain additional services, or otherwise use the optional features and functionality of the Website.

d) "Cookies" Information: When you access the Website, we may send one or more cookies (small text files containing a string of alphanumeric characters) to

your computer to collect certain Usage Details. 

e) The Provider may use both session cookies (which disappears after you close your browser) and persistent cookies (which remain after you close your browser

which can be removed manually) and may be used by your browser on subsequent visits to the Website. 

f) Please note that the use of cookies is standard on the internet and many major websites use them. Please review your web browser "Help" file to learn more

about modifying your cookie settings. Note: Some of our business partners (e.g. advertisers) use cookies on our Website. We have no access to or control over

these cookies. This clause covers the use of cookies by the Provider only and does not cover the use of cookies by any advertisers.Other tracking technology:

When you access the Website or open one of our HTML emails, certain Usage Details may be automatically collected and recorded by us from your system by

using different types of tracking technology.

4.3. Web Beacons: Our Website may contain electronic image requests (called a "single-pixel gif" or "web beacon" request) that allow us to count page views and

to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Web beacons are typically 1-by-1

pixel files (so small that you would likely not realize that they are there), but their presence can usually be seen within a browser by clicking on "View" and then

on "Source." We may also include web beacons in HTML-formatted newsletters that we send to opt-in subscribers in order to count how many newsletters

have been read. The Provider’s web beacons do not collect, gather, monitor or share any personally identifiable information about you, they are just the

technique we use to compile anonymous information about the Website and Service usage.

4.4 The purposes for which we collects the information: the Provider uses the information that you provide (or that we collect) to operate, maintain, enhance,

and provide all of the features and Services, to allow us to track user-generated content and Users to the extent necessary to comply with all applicable laws.

The Provider uses all of the information collected to understand the usage trends and preferences of our Users, to improve the way the Website or Services work

and look, and to create new features and functionality. More specifically:

a). We use your Card Details only in order to process your purchase of a Deal. It is important to note that we do not store your Card Details at all, which is why

you must re-enter such details every time you make a purchase on the Website.

b). We use your Personal Details to greet you when you access your User Account, to manage and administer your use of the Services and fulfill our contractual

obligations. More specifically, you acknowledge and agree that your full names and contact number if relevant may be disclosed to Merchants from whom you

have purchased Deals in order to enable you to redeem the relevant Products and to facilitate communication between you in relation to your redemption of the Deals.

c). We use your Contact Details to verify your identity and to inform you of facts relating to your use of the Services (eg. notifications regarding major updates

or content you have posted or downloaded from the Website, customer service notifications, and to address copyright infringement or defamation issues) as well

as to inform you, subject to obtaining your prior consent, of competitions, promotions and special offers form us and/or our partners and/or affiliates.

d). We use your email address to be able to deliver Deals to you. We may also provide your email address and physical address details to Merchants from whom

you have purchased Deals, to the extent necessary in order to enable you to redeem the relevant Products (eg: where Products are to be delivered to you)

and/or to facilitate communication between you in relation to your redemption of the Deals.

4.5 With your express consent, we may use your Usage Details to:

a). remember your information so that you will not have to re-enter it during your visit or the next time you access the Website;

b). monitor aggregate Website usage metrics such as total number of visitors and pages accessed; and

c). track your entries, submissions, and status in any promotions or other activities in connection with your usage of the Website.

d). We may use any Optional Details provided by you for such purposes as indicated to you at the time you agree to provide such Optional Details.


4.6 Choice of Law

a). This Website is controlled, operated and administered by Provider from its offices within the Republic Zambia. Access to the Website from territories or
countries where the content or purchase of the products sold on the Website is illegal is prohibited. 

b). The User may not use this Website in violation of Zambian laws and regulations laws and regulations. If the User accesses this Website from locations outside
of Zambia, that User is responsible for compliance with all local laws.
c). These Terms and Conditions shall be governed by the laws of the Republic of Zambia, and the User consents to the jurisdiction of the Zambian Courts of
competent jurisdiction in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be
invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions,
and the remainder of these Terms and Conditions shall continue in full force and effect.
d). Failing this, the offending provision shall be severed from the rest of this agreement and the rest of the agreement shall remain enforceable.

e). These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

4.7 Prohibited Conduct

4.7.1. You undertake not to use or permit anyone else to use the Service or Website:

a). to send or receive any material which is distasteful, threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory
of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;

b). to send or receive any material for which you have not obtained all necessary licences and/or approvals (from us or third parties); or which constitutes or
encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any
third party in any country in the world;

c). to send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted
data or other malicious software or harmful data);

d). to cause annoyance, inconvenience or needless anxiety;

e) to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;

f). for any fraudulent purpose or purpose other than which we have designed them or intended them to be used ;

g). other than in conformance with accepted Internet practices and practices of any connected networks; or

h). in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual,
group or entity.

i). The following uses of the Website, Services, and Deals are expressly prohibited and you undertake not to do (or to permit anyone else to do) any of the following:

j). furnishing false data including false names, addresses and contact details and fraudulent use of credit/debit card numbers;

k). reselling the Website, Services or any Deal;

l). attempting to circumvent our security or network including accessing data not intended for you, logging into a server or account you are not expressly authorised
to access, or probing the security of other networks (such as running a port scan);

4.7.2.  accessing the Service (or Website) in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on
our infrastructure;

a) executing any form of network monitoring which will intercept data not intended for you;

b). sending unsolicited mail messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material.

c). You are explicitly prohibited from sending unsolicited bulk mail messages. This includes bulk mailing of commercial advertising, promotional, or informational
announcements, and political or religious tracts. Such material may only be sent to those who have explicitly requested it. If a recipient asks to stop receiving
email of this nature, you may not send that person any further email;

d). creating or forwarding "chain letters" or other "pyramid schemes" of any type, whether or not the recipient wishes to receive such mailings;

d). sending malicious email, including flooding a user or site with very large or numerous emails;

e). entering into fraudulent interactions or transactions with us or a Merchant (which shall include entering into interactions or transactions purportedly on behalf of
a third party where you have no authority to bind that third party or you are pretending to be a third party);

f). using the Service or Website (or any relevant functionality of either of them) in breach of this Agreement;

g). unauthorised use, or forging, of mail header information;

h). engaging in any unlawful activity in connection with the use of the Website and/or the Service or any Deal; or

i) engaging in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Website and Service.

j). You may not register an email address which is not your own personal email address. Furthermore, you may not use proxy internet protocol addresses
(IP addresses) in order to attempt to hide the use of multiple User Accounts;


Contact information / Domicilium citandi et executandi

This website is run by Three Sixty Deals Services and Products (Pty) Ltd based in Zambia as

360deals and with registration number 120150135258.

If you have any questions, queries or wish to request permission to use any part of this


website, please contact us at: 

Three Sixty Deals Services and Products (Pty) Ltd


Physical address:

Plot No. 1304m/1 off Lake Road,

Ibex• (Near Choppies Ibex) 

Lusaka, Zambia 10101


Email address:

Contact us on: 

+260 962 193 199  or +260 955 360 100 


Still a bit stumped? Send us an email or call +26 (0)955 360 100.

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